Shipping policy

 

Processing Time

All products are made to order.
Please allow 2–5 business days for order processing before shipment.
Processing times may vary during peak seasons or promotional periods.

 

 

Shipping Time

Once shipped, estimated delivery times are as follows:

  • United States: 3–7 business days

Shipping times are estimates and may vary depending on carrier performance, weather conditions, or other unforeseen factors.

 

 

Shipping Rates

Shipping rates are calculated at checkout based on your location and order details.

Any applicable shipping fees will be clearly displayed before you complete your purchase.

 

 

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking details to update.

 

 

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

IN HIM, WE LIVE. is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

If an order is returned to us due to an address issue, reshipping fees may apply.

 

 

Lost or Stolen Packages

If a package is marked as delivered by the carrier but cannot be located, IN HIM, WE LIVE. is not responsible for lost or stolen packages.

We recommend contacting the carrier directly for further assistance.

 

 

Delayed Shipments

We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control.

 

 

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery at welive@inhimbrand.com and include:

  • Your order number

  • Photos clearly showing the damage

We will review the issue and assist you accordingly.

 

 

International Shipping

At this time, we primarily ship within the United States.

International shipping availability may vary and will be shown at checkout if applicable.

Customers are responsible for any customs duties, taxes, or fees imposed by their country.

 

 

Contact Us

If you have any questions about our Shipping Policy, please contact us at: welive@inhimbrand.com