Refund policy

Effective Date: [Dec 16, 2025]

Thank you for shopping with In Him, We Live.
Each item is made with intention, and we appreciate your support.
Please review our return and refund policy carefully.

Returns 

We accept returns within 14 days of delivery for eligible items.

To be eligible for a return:

  • Items must be unused, unworn, and unwashed

  • Items must be in original condition

  • Original packaging and tags (if applicable) must be included

To start a return, please contact us at: welive@inhimbrand.com

Include your order number and reason for return.

Non-Returnable Items

Because many of our products are made-to-order, we do not accept returns for:

  • Items marked as final sale

  • Custom or personalized items

  • Gift cards

Exchanges

We currently do not offer direct exchanges.
If you need a different size or item, please initiate a return (if eligible) and place a new order.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Please allow 5–10 business days for the refund to appear on your statement

Original shipping costs are non-refundable.

Return Shipping
  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item

We will work with you to resolve the issue as quickly as possible.

Late or Missing Refunds

If you haven’t received a refund after 10 business days:

  1. Check with your bank or credit card company

  2. Contact us at [welive@inhimbrand.com]

Contact Us

If you have any questions about our return and refund policy, please contact us at: welive@inhimbrand.com